Develop and deploy an AI chatbot on the client’s website and Line Official Account to handle frequently asked questions, provide product or service information, and receive customer inquiries 24/7.
AI Avatar (Voxxy) as Digital Ambassador
Create an avatar or “Voxxy” to serve as a digital receptionist at the counter, an information assistant at events, or a presenter on the website to deliver an engaging experience for customers.
Personalized Marketing Platform
Develop a platform that integrates customer data from the website, Line Official Account, and CRM system to automatically analyze and deliver personalized promotions or products tailored to each customer’s interests.
Internal Knowledge Management with AI
Develop an AI platform for internal organizational use that enables employees to quickly search for company information and policies by typing questions in a conversational manner.
Line Official Account (OA) Mini-App
Develop a Mini App in Line Official Account to provide specialized functions such as membership management, points, or service queue booking, allowing customers to access these features without closing the Line application.